From just browsing to new customer

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Start making real connections

Don’t let a simple question get in the way of closing a sale. Web chat to text is the convenient and flexible way to support leads and  customers.

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Keep the conversation going

Instead of asking the customer to complete the sale on their own, close the sale by sending an invoice and a payment link in one text message or invite them to your store!

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Human-centric experiences

The difference between you and your competitors? You just turned a lead into a customer without a robotic approach and opened a new communication channel with a web visitor.

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Uncover how a few text messages can help your business grow

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How it works

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Configure

Choose your color palette and how you want the webchat option to appear on your website.

Icon of a clipboard with a checkmark inside, on a purple background.

Copy

Copy the code that’s generated for you according to your configuration.

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Add the code to your content management system, and your web chat widget is now live!

Chat

  • Lightspeed logo with a red icon and white text on a black background.
  • Squarespace logo with black background and white text.
  • Shopify logo featuring a shopping bag icon and the word 'shopify' in lowercase letters.
  • WordPress logo with a black background and white text.
  • Wix logo in black and white.
  • Black background with white text reading 'workstand' in lowercase letters.

Frequently Asked Questions

  • Web chat is an easy way for customers to reach out to your business with questions. Ikeono’s web chat tool allows you to take inquiries coming from your website and following up via text message.

  • Follow these steps to customize your webchat’s look and feel, then copy the one-line code into your content management system.

  • This is the beauty of webchat via text. The customer can send a message after-hours and will receive your after hours auto-reply. The message will be waiting in your Ikeono inbox in the morning for you to reply to!

  • We offer multi-location support where you can showcase all locations on the widget and prompt the customer to choose which location to send the message to.

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Fresh perspectives and creative solutions for your business