Extend the in-store magic with texting

A man and woman at a jewelry store examining a watch in a case filled with jewelry and watches.

Exceptional customer experience

Make every customer feel like a VIP with post-purchase check-ins and personalized recommendations via text message.

A man with glasses working closely on a craft project at a cluttered wooden workbench, surrounded by tools and materials.

Discover new ways to interact with customers

From repairs to sharing ideas for a custom designs, text messaging makes the whole process smoother for your customers. Let them know that you’re just a text away.

Empower your customers and elevate your brand

with flexible payment options offered via text message

Screen displaying a payment page for gold petal earrings costing $559, with options to pay using Apple Pay or Google Pay, and fields for card information including Visa, Mastercard, and American Express.
A smiling woman with natural curly hair sitting at a desk with a laptop in a cozy, well-organized workspace.

Track, analyze, and elevate your team’s performance

Go beyond sales numbers and get a health check on your customers through NPS score. Ikeono customers have an average score of 92.

An image of the Wi-Fi symbol with three curved lines above a small circle, representing wireless internet connectivity.
Logo for John Smeal & Co. Jewelers with a circular design featuring initials J and S.
Stylized initials 'GD' in cursive script with a decorative flourish.
Aurora Jewelers logo with stylized letter 'A' in pastel colors

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FAQ

  • Yes, only if your business phone number is a landline or VoIP. Learn more.

  • Yes, American and Canadian phone numbers can send and receive multimedia messages.

  • No, mass texting falls into a different legal realm with different guidelines around customer consent. The best way to think of it is Gmail and Mailchimp both send emails, but go about it differently. Check out this blog post to learn more about consent.

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