The must-have tool for every bike shop
Every bike shop needs seamless communication across all channels
A communication tool that converts
Get answers in minutes, not days. Text messaging helps you grow sales, collect reviews, and keep customers coming back.
Webchat, your way
Customize every interaction to fit your brand and create seamless customer experiences that build loyalty and trust.Trusted by +2,000 bike shops
Dive into curated tips for bike retailers and exclusive interviews with bike shop owners like you 
How BikeSource Charlotte’s campaigns drive business growth
We kick off a campaign seven days after pickup, hoping to catch upset customers. Surprisingly, we receive more exciting messages than complaints. Sharing this positive feedback with our team is truly amazing.
- Donald @BikeSource Charlotte
Every bike shop needs reviews
Take the guesswork out of reviews. Automatically send requests at the right time, track performance, and engage with reviewers, all in one place designed for busy bike retailers.
We have seen a huge uptick in Google Reviews, and recently multiple riders that traveled a fair distance to the store said they came in because of the reviews.
- Rachael @Specialized Austin
Every bike shop needs automation
Workorder automation
Skip the calls. Automate workorder status updates with texts to keep customers and mechanics aligned.Service recommendations
Automated reminders for routine services help drive repeat business and build long-term relationships.Warranty reminders
Ensure customers never face expired warranties—automate reminders and build their trust.Every bike shop needs effortless payments
Text-to-pay
Give riders the flexibility to pay for invoices and services from anywhere at any time.
Buy Now, Pay Later
Help riders pick their dream bike, and empower them to ride now, pay later.
Every bike shop needs seamless communication across all channels
Text right in your Lightspeed POS
Send text receipts, keep a clear paper trail of customer conversations, and combine sales data with the power of texting—all without leaving your POS.
Service that flows, not frustrates
Keep your mechanics focused, avoid constant interruptions, and ensure every request is tracked. Work orders and special orders run smoother with automation.
Targeted campaigns
Stand out with campaigns that speak directly to your riders—personal, timely, and tailored to what they need. Then, measure your results, refine your strategy, and make every message count.FAQ
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No.
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Yes, only if your business phone number is a landline or VoIP. Learn more.
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No.
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Yes, American and Canadian phone numbers can send and receive multimedia messages.
Every bike shop needs a smooth start
Wherever you’re at, we’ll help your bike shop get rolling
