FOLLOW UP
WITH PURPOSE
Not just another promo blast. Send timely,
personal texts your customers actually want.
HUMAN TOUCH, AUTOMATED
Personalized
at Scale
Follow up like you remembered every detail. The more specific your message, the more personal it feels.
TARGETED OUTREACH
Use real purchase data to get specific
Send a follow-up about the exact SKU they bought, a brand they love, or a category they shop most.
When your message speaks directly to what they’re into, it doesn’t feel like marketing. It feels like you’ve been paying attention.
And when it feels that relevant, they’re more likely to reply, buy again, or tell a friend.
HUMAN TOUCH, AUTOMATED
Not every purchase calls for the same kind of follow-up
Some make sense a few days later, others a few months down the line.
You choose the timing, and we’ll look back at past purchases to help you reach out when it’s most relevant.
Revenue
Per Message
$112
Conversion
rate
23%
Average
Order Value
+$500
There’s more than one way to follow up
Send thoughtful follow-ups that add value: a quick check-in, a timely reminder, or a chance to bring your community together.
Earn their trust with a simple text message and become their go-to expert.
Warranty Reminders
Grow your community and invite your customers for group rides in a personal way.
Build your community
Strengthen relationships and build loyalty by following up after a purchase.
Post-sale check-in
CONNECTED TO YOUR POS
Built on the data you already have
Campaigns is integrated with Lightspeed R-Series, so your messages are automatically based on what each customer bought and when.
Using a different POS? More integrations are on the way.
Why Lightspeed merchants love Campaigns
Because follow-ups should feel as seamless as the sale.
Speak to what your customers actually bought
Campaigns connects directly to your Lightspeed sales data, so every message is based on real customer behavior.
Better timing means better results
Follow-ups feel more natural and get more replies when they’re based on real sales
Everything in one place, nothing out of sync
Campaigns taps into your Lightspeed history, so you can start sending smart, timely messages from day one.
Join the conversation
Fresh perspectives and creative solutions for your business 
