Texting and selling

Better, together

Black and white variations of Tesla logos.
Young woman in a light purple coat using her smartphone on a city street.
Mobile payment confirmation screen with options for printing, gift receipt, and adding customer email, and a toggle to send SMS receipt to a phone number, along with a blue 'Complete sale' button.
A black and white illustration of a man sitting on a vintage motorcycle.

Unlock an a new communication channel

Text Receipts

Image of a lined notebook with a zigzag top edge and a spiral binding.

By offering a paperless option for receipts you can turn one time visitors into loyal customers — think instant feedback, easy communication, and personalized product recommendations.

Payments + BNPL

Icon of a credit card on a purple gradient background

Offer the flexibility to make purchases without immediate payment, and give your customers the chance to spread their purchase over time with Buy Now, Pay Later.

Google and Facebook Reviews

Star icon on a gradient purple background

Want customers to see 5 ⭐️ reviews when they look up your business online? Check-in with every customer after a sale or repair and make it easy for them to leave you reviews.

Net Promoter Score

Simple smiling face icon on a blue square background.

Start measuring what your customers think of your business. Simply ask for your score via text, and get a clear image of how your customers feel about your products or services on a scale of 1-10.

Manage Fulfillments

Clock icon with a white outline on a gradient blue-purple background.

Leverage text messaging to tackle fulfillments, customers can easily ask questions about product availability, and receive updates on their order.

Web chat

Chat message icon with speech bubble on a gradient blue background.

Web chat to text message means you have the flexibility to answer website visitors when you can, and customers know they will receive a response even if they click away. It’s a win-win for everyone.

Be proactive, not reactive

Give your customers a platform to share their experiences, address any issues privately and amplify positive experiences by asking for a review.

Screenshot of an automated messaging tool showing a message template for after a sale, with options for positive or negative responses and suggested automated replies.

Google and Facebook reviews

A green checkmark on a white background.
A green checkmark inside a white circle

Customize review timing

A green check mark inside a circle.

Ask for reviews based on $ spent

Fulfillments done faster, smoother, and easier

Online sales fulfillment chat interface showing a customer named Joe H. and a product listing for cool retro sunglasses with blue lenses, UV protection, and lightweight features. The chat includes messages about order updates and closing the transaction.

✨ with text messaging magic ✨

Online customer chat and order fulfillment system with a sales receipt for Cool Retro Sunglasses with Blue Lens, a chat conversation about a recent order, and options to mark items as packed or picked up.

How to leverage the Ikeono ecosystem

Offer customers the chance to ask questions and interact with your business right on your website — then keep the conversation flowing with text messaging.

A digital message box with a star icon at the top, containing text that says, 'A potential buyer finds your store and sees a slew of positive reviews. They are convinced.'
The image shows a small, domesticated cat sitting on a wooden table.
Illustration of a message bubble with text explaining that users have questions about sizing but switch to chatting instead of clicking out.
The image shows a downward-pointing purple arrow.
A text message conversation about two people starting to text each other and feeling confident about their purchase, with an animated folder icon at the top.
This image contains a purple arrow pointing downward.
Screenshot of a mobile banking or payment app message indicating a successful payment with a payment link and the phrase 'you just got paid'.
A mannequin dressed in a beige trench coat with a yellow belt, carrying a yellow tote bag with black bee patterns and brown handles, displayed in a store window.

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Discover how Ikeono can be tailored to your business

A man with a beard wearing gloves and a work apron repairing a light blue bicycle in a workshop.

Bike

A man working on a leather craft project, using tools on a wooden workbench with various supplies scattered around.

Jewelry

A groomer and a cute brown poodle at a pet grooming salon. The groomer is smiling and holding the dog's paw.

Pet

Woman smiling while looking at her phone on a golf cart, wearing a visor, sunglasses, and gloves.

Golf

Boutique

A man smiling and holding folded clothes in a retail store with clothing and accessories displayed around him.

FAQ

  • Absolutely! We do not limit the amount of computers you can install the browser extension on, which is how we bring our functionality into Lightspeed.

  • No, we do not support mass texting.

  • Not as deeply. The Lightspeed App does not allow for third party integrations and iPads do not support browser extensions. Things like Work Order Automation and Feedback are handled at the API level and will be sent with actions from the Lightspeed iPad app.

  • No, while Lightspeed Payments is powered by Stripe also, it is a closed instance and does not allow for third-party integrations.

Join the conversation

Fresh perspectives and creative solutions for your business