Texting built into Hubtiger

What you can do with Hubtiger + Ikeono

With the integration, all of your Hubtiger automated messages go out from your Ikeono phone number, so customers can respond to the text.

Texting is built into every service ticket, customer profile, and rental appointment, and every reply lands in one Ikeono inbox.

app.ikeono.com/inbox

3 new

ECEmily CarterNowCould I pick it up tomorrow instead?Automation

TBTyler Brooks6mYes, go ahead with the chain.Service ticket

CTCarlos Torres18mCould we pick it up at 10 instead?Rental

JSJames Stewart1hThursday works, thanks.Automation

JTJean-Philippe TremblayYdayYou: The tubeless kit you asked about is in.Profile

ECEmily Carter(555) 014-2290Job #2381 · Full service

Hi Emily, your bike is booked in for a full service on Tue, Oct 6.

automation · sent from your Ikeono number Today 3:45 PM

Good news, your bike is ready for collection.

automation · sent from your Ikeono number

Thanks. Could I pick it up tomorrow morning instead?

Of course, we open at 9:00 AM. See you then.

Type a message

TBTyler Brooks(555) 018-5521Job #2394 · Tune-up

Hi Tyler, your bike is on the stand. The chain is worn past spec. Want us to replace it for $45?

Yes, go ahead with the chain.

Added to Job #2394Chain replacement · $45.00

Done. We’ll text you when it’s ready.

Type a message

CTCarlos Torres(555) 017-3315E-bike rental

Rental bookedE-bike · Sat, Oct 3 · 9:00 AM to 5:00 PM

Hi Carlos, your e-bike rental is confirmed for Saturday at 9:00 AM.

automation · sent from your Ikeono number

Could we pick it up at 10 instead?

No problem, your pickup is now 10:00 AM.

Type a message

JSJames Stewart(555) 018-7731Booking reminder

Reminder: your service is tomorrow at 9:00 AM. Reply to this text to reschedule.

automation · sent from your Ikeono number

Can we do Thursday instead?

Sure, you’re moved to Thursday at 9:00 AM.

Booking updatedService · Thu, Oct 8 · 9:00 AM

Thursday works, thanks.

Type a message

JTJean-Philippe Tremblay(555) 012-4408Customer profile

Yesterday 11:20 AM

Hi Jean-Philippe, the tubeless kit you asked about is in. Want us to set it aside?

Yes please, I’ll grab it Friday.

It’s on hold under your name.

Type a message

Select a conversation to see it in action.

Hubtiger’s scheduling widget + reminders

With Hubtiger’s scheduling widget, riders can book services online. Ikeono adds two-way texting for confirmations and reminders, making it easy for customers to reschedule or ask questions so your calendar stays organized.

Hubtiger’s rental software + reminders

Hubtiger’s rental management software handles online reservations, digital waivers, and deposits. With Ikeono, rental confirmations, pick-up reminders, and return instructions are sent from your Ikeono number, so customers can reply to change a pickup time or ask a question before they arrive.

Text from the number you already have

Ikeono text-enables your existing business phone number, so customers can reach you on a number that already carries your name and reputation.

Take your inbox anywhere

Reply to customers from the sales floor, the service bench, or on the go. The Ikeono app for iOS and Android keeps every conversation and notification in your pocket.

Also using Lightspeed as your POS?

For shops running Hubtiger and Lightspeed together, Ikeono ties it all in. Service, rentals, sales, and payments connect through text messaging. That means no scattered updates or lost details. Just consolidated communication across your entire business.

Ready to try it?

See how Ikeono transforms your Hubtiger workflows with a free trial. Start texting your customers today, right where you manage service and rentals.

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