Built with retailers, for retailers
Every feature started as a conversation with a shop owner.
Our story
Ikeono started in a Colorado bike shop in 2017.
We spent our first year working alongside retailers to understand what they needed most, then officially launched in 2018 as a business texting solution.
- Oct 2017Started in a bike shopDenver, CO
- Nov 2018Officially launchedBrooklyn, NY
- Sept 2019Lightspeed partnershipMontreal, QC
- Feb 2020First CABDA showSan Diego, CA
- Oct 2021Launched NPS Feedback
- Dec 2022Launched Ikeono Mobile
- Sept 2023Launched Ikeono 2.0
- Mar 2024Launched Campaigns
- Mar 2025Launched Google Business integration
- Aug 2026Launched Appointments
- Coming soonSomething new is loading…
Our mission
Our mission is to empower businesses to think differently when it comes to customer communication.
We believe you should be calling friends and family, and texting your customers instead. The future of retail is built on community and building strong relationships.
The real brains behind Ikeono
They may not have business degrees, but they know what our customers want even before our customers do!
New to business texting?
Join the conversation and learn how to build relationships, boost your customer loyalty and get paid.