Improve response times with all-in-one inbox
Consolidated messaging
One inbox for SMS Text, Webchat, Meta Messenger, Google Reviews, and Appointments
Customizable sub-inboxes for conversation management
Create inboxes like Sales, Service, or Web Leads so every conversation lands with the right team.
Send and Receive images, emojis and PDFs
Share photos of a repair, quotes, and documents right in the conversation.
Customizable message templates
Save the replies you send most and insert them with a click.
Internal notes
Leave notes on a conversation for your team. Customers never see them.
Assign conversations
Move a conversation to the right inbox or teammate with one click.
Open and closed conversations
Close conversations when they are resolved so your open list only shows what needs a reply.
Delivery status
See when each message is delivered and get alerted if one fails to send.
Text from the number you already have
Ikeono text-enables your existing business phone number, so customers can reach you on a number that already carries your name and reputation.
Carrier-registered A2P 10DLC messaging for the highest deliverability
Works with Landlines and most VoIP carriers
No additional costs, and your current voice service is not affected
Meet them where they are
A consolidated inbox guarantees all questions coming your way get answered. From social media, your website, to simply staying in touch, get things done faster and easier with texting.
Take your inbox anywhere
Reply to customers from the sales floor, the service bench, or on the go. The Ikeono app for iOS and Android keeps every conversation and notification in your pocket.
Why should you text your customers?
That’s the percentage of text messages that are read and responded to within 3 minutes.
Your customers are far too busy for phone calls, 90% say they prefer texting with businesses.
Fed up of managing multiple apps to keep up with customer messages?
Start your free 14 day trial today
Frequently Asked Questions
What is inbox?
Ikeono inbox consolidates all communication channels in one place and allows you to text customers no matter where the conversation started. The all-in-one inbox combines Instagram and Facebook messenger, web chat inquiries, and text messaging.
We have multiple computers in our business. Can we open Ikeono on all of them?
Yes! We do not limit the amount of computers Ikeono can be installed on.
Is there an easy way to sort conversations by departments?
Yes! You can create and customize inboxes, sort them by department or anything else that fits your business.
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